You may call and refer to your file number (located in your handover form or the warranty certificate). We will then ask you some questions to help determine the cause of the problem and steps required to correct it. All completed work is recorded reported into our computer system, allowing us to access your records promptly.
Though only a small percentage of our work requires service, we are as anxious to solve your problem as you are. Much of the reason for our growth over the past 6+ years is because we truly stand behind our work.