FAQs

How do I know if I have structural problems?

Editor2017-10-01T15:24:53+00:00We have a specialized team of advisors trained to identify Structural problems. If they find that your foundation warrants repair, they can provide you with a free, no-obligation estimate.(T&C applies)

How do I pay for the work tendered?

Editor2017-10-01T14:48:29+00:00We accept:

1. Cash – as per your convenience
2. Credit Cards – We have 0% installment plan for Maybank card users

Cheque – Work will start once cheque is cleared

How do I set an appointment for a consultation and inspection?

Editor2017-10-01T15:24:26+00:00You may call us at our office number 03-8923 1597 to set your appointment.

How long does your warranty work?

Editor2017-10-01T15:30:47+00:00Our minimum warranty duration is for a month but clients may opt to extend the warranty duration with a nominal fee.

I want to remodel my house, should I consult with a waterproofing consultant?

Editor2017-10-01T15:30:32+00:00We highly encourage you to consult with us regarding waterproofing work and product used so that we can advise you which product is suitable to what type/kind of design/area you needed.

Does any renovation work affect my initial waterproofing work?

Editor2017-10-16T18:50:13+00:00Yes. This will most likely affect your initial waterproofing work as the renovation works is invasive and may devalue the integrity of the waterproofing protection.

Is the inspection work costly?

Editor2017-10-16T18:53:38+00:00The initial inspection within Klang Valley is FREE. For locations beyond Klang Valley, transport and accommodation charges will apply.

Is waterproofing important for my house/building? Why?

Editor2017-10-16T18:58:38+00:00Waterproofing is the building envelope that protects the building cosmetically and structurally. Water infiltration can cause major problem to a structure. It will first damage the building cosmetically then structurally. Unfortunately, most of the time it is considered as an inconvenience rather than a serious matter However it is important to realize that by the time a stain shows up on the interior of your building most likely irreversible damage has been caused to the exterior. Water soaked roof insulation will almost never dry out. Trapped moisture in insulation can also decay a roof deck and will cause roofs to fail prematurely. Water entering walls will rust steel, discharging angles and carrying beams, which support the structure. Moisture penetrating reinforced concrete structures carry chloride ions, which will rust reinforcing bars causing them to expand in size resulting in spalling of concrete. As one begins to understand the process of water infiltration one begins to understand the importance of keeping a building waterproofed.

Is your work insured?

Editor2017-10-16T18:51:56+00:00Only some of our products comes with insurance coverage. However, you may request for it if you require your interior to be insured.

My wall have stains and molds, is the mold dangerous to me?

Editor2017-10-01T15:24:36+00:00Not all molds are dangerous but please be aware of the toxic mold or the black mold.